Problems with credit card payments

Modified on Wed, 9 Sep at 10:11 AM

If your credit card payment is unsuccessful, 3D Secure may not yet be activated for your card. 3D Secure is a security feature used for online credit card payments.


In this case, please contact your credit card provider or bank to check whether 3D Secure is enabled and, if necessary, have it activated. Once activated, you should be able to complete the payment successfully.

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