Cancel a FLEX subscription

Modified on Tue, 1 Sep at 5:09 PM

You can cancel your subscription at any time directly in your user account under "My newhome" > "Service" > "Manage subscription". Alternatively, you can also send your cancellation request to our customer care team via the contact form.


The subscription has a minimum term of 3 months and can thereafter be cancelled monthly with effect from the end of the following month.

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