Interface error messages

Modified on Tue, 1 Sep at 3:32 PM

Import User Assignment:

This error means that the listing could not be assigned to a user. The Agency ID transmitted in the export file does not match the Agency ID stored on newhome.ch. Please check the transmitted Agency ID and ensure that the correct Agency ID is exported in future.


Invalid Country Code:

The transmitted country code is invalid. For listings located in Switzerland, please use the country code CH and export the listing again.


Missing Title:

No title was provided for the listing. As a title is required for publication, please add one in your real estate software and then export the listing again.


Other Error Messages:

If you receive an error message that is not listed above, please contact our Customer Care team. Please include the exact error message and the name of the real estate software you are using. This will help us analyse the issue more quickly and assist you in resolving it.

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